Support
How to get help with Blue Pillow Hotels & Stays, the accommodation comparator for AI agents.
What this service is
Blue Pillow Hotels & Stays is an accommodation comparator built for AI agents. Through its MCP server and REST API, an assistant can search hotels, B&Bs, apartments and other stays, and compare availability and prices from multiple booking operators. It finds and compares offers; it does not sell rooms or take payments.
Getting help
Write to info@bluepillow.com for questions, bug reports or feedback about the service. Please include the date of the request and, if you have them, the property name or link and the dates you searched.
Frequently asked questions
Do I need an account?
No. There is no sign-up and no login. You never need to give your name, email or payment details.
What is the key the assistant uses?
Requests carry an anonymous key, which the assistant obtains automatically on first use. It is not linked to your name, email address or any account, costs nothing and does not expire. You do not need to create or manage it.
Which currency are prices shown in?
Prices are in US dollars by default. Ask your assistant for another currency, or tell it which country you are in, so that it can request prices in your currency. Each price is quoted by the booking operator, not converted by us.
How do I book, pay, change or cancel a reservation?
Bookings and payments happen on the website of the booking operator you choose: the links in the results take you there. For an existing reservation, including changes, cancellations and refunds, contact that operator directly, using the confirmation they sent you. We do not hold reservations and cannot change them.
A result looks wrong. How do I report it?
Prices and availability can change between a search and a visit to the operator's site. If a result is still wrong (a price, a property detail or a link), write to info@bluepillow.com with the property name or link, the dates and number of guests you searched, and what you saw on the operator's page.